Accessibility Standards

TrueVoice Canada is committed to providing a website that is accessible, user friendly, and inclusive for all visitors. We aim to meet recognized accessibility standards and ensure that everyone can access our research, reports, and services without barriers.

1. Our Commitment

We work to ensure that our website follows widely accepted accessibility practices, including principles from:

  • Web Content Accessibility Guidelines (WCAG)

  • Accessible design standards used across the public sector

  • Best practices for digital readability and usability

Our goal is to create a site that is clear, consistent, and easy to navigate for all users.

2. Accessible Website Features

We take the following steps to support accessibility:

Readable text

  • High contrast between text and background

  • Legible font sizes

  • Simple, plain language where possible

Keyboard navigation

Our website is designed to be navigable using only a keyboard, allowing users to move through links and sections without a mouse.

Alternative text

We provide descriptive alt text for images when needed to support screen readers.

Consistent layout

Pages follow a predictable structure, helping screen reader users and visitors with cognitive disabilities navigate easily.

Mobile friendly design

Our website works on phones, tablets, and desktops with responsive layout and clear touch targets.

3. Documents and Reports

We aim to publish reports and survey summaries in formats that support accessibility, including:

  • Clear headings

  • Readable layouts

  • Screen reader friendly text wherever possible

Some visual charts or PDF files may have limitations. If you need an accessible version of a document, contact us.

4. Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website and update it as needed to improve accessibility, based on user feedback and evolving standards.

5. Third Party Content

Some pages may include content from external websites or platforms. We cannot control the accessibility of third party tools or services, but we do our best to link to accessible sources whenever possible.

6. Feedback and Support

If you experience difficulty accessing any part of our website or need assistance, please contact us. We aim to respond and resolve issues promptly.