Privacy Policy

TrueVoice Canada is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have when interacting with our website and services.

1. Information We Collect

We collect two types of information:

Information you provide directly

This includes:

• Name

• Email address

• Phone number

• Organization name

• Messages you send through our contact form

• Information you share when requesting reports or surveys

Information collected automatically

When you visit our website, we may collect:

• Browser type

• Device type

• IP address

• Pages you view

• Time spent on the site

• Basic analytics data

This helps us improve user experience and understand how visitors use our content.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries

• Send requested reports or survey summaries

• Share updates related to our research

• Improve our website and services

• Understand audience interest in our insights and reports

We do not sell or trade your information.

3. Cookies and Analytics

Our website may use cookies and standard analytics tools to understand website traffic. Cookies help us remember your preferences and improve the website. You can turn off cookies in your browser at any time.

4. Sharing Your Information

We may share information only in these situations:

• With trusted service providers who help operate our website

• When required by law or legal process

• To protect the rights and safety of our team and users

We do not share personal information for marketing by other organizations.

5. How We Protect Your Information

We use reasonable security measures to protect your information from unauthorized access. While no system is completely secure, we take appropriate steps to keep your data safe.

6. Your Choices

You can:

• Request a copy of the information we hold about you

• Ask us to correct or delete your information

• Unsubscribe from any email updates